Box office hours for phone and window sales are Monday through Friday, 12 noon to 6PM and Saturdays, 12 noon to 4PM.  On the day of a performance, the Box Office is always open until curtain.

Visa, Mastercard, Discover, and cash are accepted forms of payment.  Personal checks are only accepted at least 7 days before the concert (valid ID required).

Subscriptions and single tickets purchased online, by mail, phone or fax are subject to a handling fee. This fee covers the cost of running PortTix, such as credit card processing fees and postage, as well as employee hours. All tickets include a $2 Merrill Facility Fee, which repays bonds that helped pay for the 1997 re-construction of the theater.

Tickets purchased less than 7 days prior to the performance will be held at the Box Office.

All sales are final with no refunds or exchanges. In the unlikely event of a show cancellation, ticket prices will be refunded. Handling fees are non-refundable.

Please note that you will be seated in the best available seats for your requested price level and seating section. If you have special needs for seating such as a wheelchair or transfer seat, please indicate this at the time of your order.